European Linguistic Standard for Tourism

   Sarah Iles, BA Hons, PGCE

Trained as a modern languages teacher, Sarah has taught German and English at a variety of educational establishments in Germany and in the UK, as well as delivering bespoke business and management programmes to blue chip companies. During her career, Sarah has developed her cross-cultural communication skills by participating in a number of international projects which have enabled her to gain an extensive understanding of the vocational systems in many European countries and, in addition, have given her considerable experience in the intercultural business environment. As Deputy Director, responsible for the Professional Development Programmes at ECBM, Sarah is passionate about ensuring that students have the opportunity to awaken their aspirations and achieve their goals both professionally and personally.

   Denise Sparrow Ba Hons

Denise Sparrow is a lecturer at the European College of Business and Management.   She is an experienced teacher and lecturer having taught in a range of establishments to include secondary schools, further and higher education.  In addition to her professional career in education, Denise has worked for international lawyers to deliver education and training and also as a political assistant to the European Member of Parliament for the Eastern Region in the UK.  Her specialist subjects are Business, European Studies and Information Technology.  Denise is passionate about learner engagement and interest and wherever possible uses IT to support, enthuse and progress the learning experience.


European College of Business and Management